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Question:

I have problems with playing the video presentation. What can I do?

(Last edited: Tuesday, 3 September 2019, 1:36 PM)
Answer:

When you are having problems playing video presentation you could try the following:

- The Adobe Flashplayer and Microsoft Silverlight plugins are required for proper video playback. They may be outdated, so check if they need an update. 

- You can also try using a different browser. We recommend using Safari, Chrome or Firefox as a browser. And also check that the browser is updated.

- The use of an ethernet cable is often recommended for good video playback. If you are working on a WiFi connection, it may take a long time for the video to load and may give an error message.