FAQ


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W

Question:

What happens when I've paid for my course?

(Last edited: Monday, 2 September 2019, 1:51 PM)
Answer:

Have a look at 'How it works'. This will take you through the steps of signing up and completing a course. 


Question:

What if I've chosen the wrong course?

(Last edited: Tuesday, 1 March 2016, 4:48 PM)
Answer:

Talk to us!! We will try our best to re-direct you and make the best of  your choices.  


Question:

Where can I find my certificate / proof of completion?

(Last edited: Monday, 2 September 2019, 1:26 PM)
Answer:

At the end of the course you can find your certificate. Make sure every box is checked, or the certificate is not available. Mostly you have to fill in the feedback form before you can download the certificate. 

Click on the certificate: 

Than you can click on "View certificate: 

The certificate will be downloaded and can be found in your download folder.  

Note: De date on the certificate will be the date you download the certificate. 


Question:

Why can't I log in?

(Last edited: Monday, 2 September 2019, 2:28 PM)
Answer:

When you have problems logging into your account you could try the following:

If you created a new account, an email was send to you for confirmation. Check your email. 

Note: The email might have ended up in the spam box!


Confirm by clicking on the link in the email.


Then you will get the following screen, and have successfully created a new account.